Loyalty Marketing

In crowded, commoditized verticals, Kessler SF sees every new communication as an opportunity to build loyalty with your customers and increase lifetime value. We carefully integrate media and adjust offers, tone of voice, and brand expression according to the customer’s tenure. We do all this and more to devise loyalty programs and engagement tactics that are not only unique to the market, but also compelling and relevant.

Kessler SF In Action

  • Created customer communications that increased response by 18% and tax-time mailings that achieved a 13% lift.
  Samples of loyalty marketing creative developed for Washington Mutual and ESPN
Kessler SF specializes in developing cross-channel marketing campaigns targeted specifically at increasing loyalty and engagement among existing customers.